Lead Interac's account management initiatives in a senior position focused on commercial and public sector clients. Enhance client retention and revenue through strategic relationship management. This senior role within Interac encompasses leadership over the account management team, emphasizing revenue retention and expansion strategies across diverse client segments.

You will initiate structured relationship cadences and engage at the executive level to promote Interac's value. Your ability to drive upselling and cross-selling will be essential, paving the way for increased wallet share across our cutting-edge product offerings. Key Responsibilities:

- Drive team accountability for client relationship management
- Establish KPIs for renewals and CSAT improvement




- Execute structured QBRs and proactive risk management
- Foster relationships at C-suite and government levels
- Identify upsell opportunities and partner closely with sales leaders

Requirements:

- Strong track record in managing account teams with diverse clients
- Expertise with commercial enterprise contracts and public sector
- Proven skills in negotiation and relationship building
- Deep understanding of account management best practices
- Ability to coach team members effectively

Make an impact at Interac by leveraging your expertise in account management while fostering deep client partnerships.

📌 Senior Account Management Role at Interac (Toronto)
🏢 Interac
📍 Toronto