Elevate client solutions as a Senior Dynamics 365 Customer Engagement Consultant with BDO Canada in the Greater Toronto Area. Drive measurable outcomes through insightful advisory and post-implementation support. BDO Canada is seeking a full-time Senior Consultant to enhance its Solutions Operations practice.

You will lead proactive optimization strategies, focusing on adoption and efficiency for Dynamics 365 CE clients. This senior role emphasizes trusted advisory services within a managed services context, shifting engagements towards value-driven support and improvement. Key Responsibilities:

- Own client outcomes including adoption and ROI
- Lead health checks and value-based reviews
- Provide constructive challenges to client strategies
- Identify business impact of recommendations
- Translate platform capabilities into business use cases Requirements:
- 7+ years supporting Dynamics 365 Customer Engagement
- 3+ years of Power BI experience
- Microsoft certifications in Power Platform and Dynamics 365 required
- Robust remote support and client communication skills
- Proficiency in Dataverse and Microsoft cloud environments Become a trusted advisor, leveraging extensive expertise in Dynamics 365 CE at BDO Canada.

📌 Senior Dynamics 365 CE Consultant BDO (Toronto)
🏢 BDO Canada
📍 Toronto