Elevate customer insights at TD as the Senior Manager of Customer Experience Data Integration in Toronto. Lead analytics initiatives to enhance client satisfaction through data-driven strategies. In this pivotal role, you will report to the AVP, CX Measurement & Value.

Your focus will be on integrating and evolving customer experience data across TD's ecosystem. Essential skills include advanced analytics, reporting, and strategic storytelling to provide actionable insights. Key Responsibilities:

- Develop integrated views of customer experience performance
- Leverage analytics to identify key trends and opportunities
- Design dashboards and performance measurement frameworks
- Utilize AI and predictive analytics for insights enhancement
- Collaborate with cross-functional teams for actionable insights

Requirements:

- 5-8 years in analytics or customer experience measurement
- Experience with large datasets and executive reporting
- Robust knowledge of SQL, Python, and Tableau
- Proven ability to influence stakeholders
- Exceptional problem-solving skills and curiosity

Drive transformative change in customer experience measurement with your analytical expertise at TD in Toronto.

📌 Senior Manager of Customer Experience Data (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto