Join RBC as a Senior Manager of Forecasting Insights, focusing on high-frequency analytics and capacity planning. This role enhances business decisions through the effective use of data analysis in a hybrid work setting. In this pivotal role at the RBC Advice Centre, you will lead initiatives to drive forecasting and capacity planning.
Your advanced skills in Python and R will be crucial as you collaborate closely with business partners to support 5,000+ roles. Your insights will help establish a high standard of service and enable strategic planning. Key Responsibilities:
- Facilitate conversations with business partners to gather feedback
- Design data-driven insights for workforce management
- Standardize forecasting models across business lines
- Implement machine learning models to predict workloads
- Maintain accurate forecasts of incoming volumes
Requirements:
- Expertise in capacity planning analytics and forecasting
- Proficiency in Python, R, SQL, and programming languages
- Advanced Excel and MS Office skills
- Solid analytical mindset focused on client needs
- Demonstrated willingness to innovate and lead change
Empower decision-making and transform workforce strategies at RBC.
📌 Senior Manager of Forecasting Insights at RBC (Toronto)
🏢 RBC
📍 Toronto