Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Credit Management Pay Details: $115,600 - $163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

: Lead a team of Credit Analysts, providing guidance, leadership, coaching and development to ensure business results and professional / personal development objectives are achieved for the overall group. Responsible for the overall credit portfolio, ensuring structured deals meet risk policies, and may also actively structure more complex deals in the unit or market. Accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy.

CUSTOMER Lead the execution and achievement of the business' customer / partner experience targets by coaching and modelling appropriate behaviour and executing on plans to continuously improve customer experience. Act as a consultant to the team in resolving customer operational and credit issues and when structuring new credit requests to deliver a positive customer experience. Structure and package competitive credit solutions in a timely manner to meet customer needs as required.

Champion use of sales platform to build a robust understanding of our customers/ target needs, industries and markets. Lead and manage Credit Analysts in developing creative and competitive credit solutions that add value for our customers. Develop and maintain relationships with internal and external partners for the purpose of delivering optimal customer service.

Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities. Primary point of contact for escalations for significant risk matters / exceptions. Contribute to the identification of customer/prospect referral opportunities to internal Bank partners that meet customer needs.

Enhance the TD brand by participating in network events. May actively structure more complex deals in the unit or market together with the relationship management team. Contribute to the development and implementation of the business plan, goal setting, growth strategies and coaching for the Unit Set service and control standards aligned to overall business objectives and oversee / monitor deliverables and results Meet or exceed business targets for the Unit Coach team in credit structuring and pricing to meet the needs of the customer and to adhere to TD's risk management policies and credit appetite Assess all credit applications, ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit application Review/approve credits within delegated limits and make recommendations on all others Actively refer to other TD partners and respond effectively to reciprocal referrals Ensure all staff are knowledgeable of and operate within the applicable regulatory and compliance guidelines/policies and procedures Ensure the portfolio is comprehensively monitored and controlled, adhering to and administered within approved guidelines and in line with established operating policies and procedures Apply TD's risk management strategy (credit and operational) and implement/operate systems to identify and mitigate operational risk issues, ... make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand Connect the alignment of colleague's contributions with the TD Shared Commitments Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued,



respected, and listened to; committed to a common goal and collaborate to move with speed and get things done Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results Sustain, identify robust talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results Manage employees in compliance with all human resources policies, procedures and guidelines of conduct Oversee, lead, and coach a team of commercial credit analysts and customer service officers while growing talent, developing skills and capabilities to achieve career goals and business results Oversees credit management function for moderate to highly complex commercial accounts Provides coaching, mentorship and guidance within area of expertise Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices Strategic partner to leadership team on the management of the portfolio and unit profitability and accountability, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas Involved in key strategic discussions related to strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.

Set operational team direction and collaborate with others to execute on unit goals Focus on longer-range planning for business area (e.g. 12 months or greater) Generally,



reports to the Unit Leader Undergraduate/Graduate degree and/or 10+ years of relevant experience TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

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Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in our community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

📌 Senior Manager, Performance management and analysis (Toronto)
🏢 TD Bank
📍 Toronto