Lead operational excellence at OPENLANE as a Senior Manager for the Vehicle Logistics Center. Drive profitability and enhance customer satisfaction through hands-on management and innovative process improvements. OPENLANE is seeking a results-driven leader to oversee daily operations at our Vehicle Logistics Center.

As a Senior Manager, you will ensure exceptional service quality while implementing best practices to maximize operational efficiency. Your expertise will bridge the gap between operational standards and customer satisfaction, impacting our overall performance positively. Key Responsibilities:

- Oversee VLC performance, focusing on profitability and operational efficiency
- Provide visible on-site leadership and team feedback




- Implement best practices in logistics and customer support
- Facilitate change management processes effectively
- Build relationships with staff and external partners

Requirements:

- Bachelor's degree or equivalent experience
- 3+ years in operational leadership in automotive
- Solid knowledge of vehicle logistics and inspections
- Excellent communication and problem-solving skills
- Familiarity with process improvement methodologies

Become a pivotal force in enhancing operations and customer engagement at OPENLANE.

📌 Senior Manager Vehicle Logistics Center (Waterloo)
🏢 Nth Gen Software
📍 Waterloo