Position Overview The client is seeking an experienced Senior Project Manager to lead and deliver complex IT infrastructure and operational initiatives within a large public sector setting. The successful candidate will oversee end-to-end project delivery, manage multiple concurrent projects, coordinate technical teams, and ensure alignment between operational priorities and organizational objectives.

This role requires a strong technical foundation in web applications and modern cloud infrastructure, exceptional stakeholder management capabilities, and a people-first leadership approach.

Key Responsibilities

- Lead and manage complex IT infrastructure and operational projects throughout the full project lifecycle.
- Develop and manage project scope, schedules, budgets, risks, and quality metrics.
- Coordinate release planning, deployment activities, and patch management cycles.
- Facilitate change management processes, including Change Requests (CRQs), while minimizing service disruptions.
- Support IT operations by coordinating incident response activities and service management processes.
- Engage with ministry stakeholders, executive leadership, and technical teams to ensure alignment and informed decision-making.
- Drive infrastructure initiatives while ensuring compliance with enterprise standards, governance, and ITS processes.
- Identify, assess, and mitigate project and operational risks.
- Prepare project documentation, status reports, and executive presentations.
- Ensure effective knowledge transfer through documentation, workshops, and regular working sessions.
- Foster a collaborative, people-first culture across diverse technical and business teams.

Mandatory Qualifications
- 8 10+ years of experience managing complex IT projects, preferably within infrastructure and operations environments.
- Demonstrated public sector experience.

- Strong technical background in

- Web applications




- Modern cloud infrastructure (AWS, Azure, GCP)

- Hybrid and enterprise environments
- Experience managing a variety of technology products and services.
- Experience leading diverse technical teams across multiple disciplines.

- Proven ability to manage

- Scope

- Schedule

- Budget

- Risk

- Quality

- Experience coordinating

- Release management

- Patching cycles

- Change management processes (CRQs)

- Experience supporting

- Incident management

- Service operations

- IT service management processes
- Strong communication and stakeholder management skills.
- Demonstrated people-first leadership approach.

Preferred Qualifications
- Experience within large enterprise or government environments.
- Knowledge of ITIL frameworks and best practices:

- Incident Management

- Change Management

- Problem Management
- Experience with cloud, on-premises, and hybrid infrastructure delivery.
- Familiarity with enterprise governance and ITS engagement processes.
- Awareness of emerging technologies and IT trends.

Project Management & Delivery Experience (50%)
- 8 10+ years managing complex IT projects.
- Full project lifecycle management experience.
- Release, patching, and change management expertise.
- Ability to manage multiple concurrent initiatives.

Technical Coordination & Operations Support (20%)
- IT operations and service management experience.
- Coordination of technical teams delivering infrastructure initiatives.
- Risk identification and mitigation capabilities.

Communication & Stakeholder Management (25%)
- Robust executive and stakeholder engagement skills.
- Excellent written and verbal communication abilities.
- Conflict resolution and decision facilitation experience.
- Proven relationship-building capabilities.

Desirable Skills (5%)
- Public sector experience.
- ITIL knowledge.
- Cloud and hybrid infrastructure experience.
- Understanding of emerging IT technologies.

📌 Senior Project Manager (Toronto)
🏢 Teckhorizon
📍 Toronto