Elevate customer support as a Senior Solutions Engineer at NVIDIA, leveraging your AI/ML skills to resolve complex technical issues. Embrace a role that combines customer service with creative AI application. At NVIDIA, we're looking for a candidate with at least 10 years of experience in software engineering and a solid background in AI.

You'll work directly with Enterprise customers to troubleshoot and advance technical challenges while collaborating with engineering teams. Documenting customer interactions effectively will help us improve our service processes over time. Key Responsibilities:

- Provide direct technical support to Enterprise clients
- Work with engineering teams to troubleshoot customer issues
- Enhance products and tools using AI methodologies
- Track and document interactions for better support
- Own customer issues from start to finish Requirements:
- Bachelor’s degree in relevant technical field
- Minimum 10 years in software engineering
- AI/ML expertise required
- Excellent professional communication skills
- Prior customer support experience preferred Your expertise will be vital in redefining customer experiences at NVIDIA.

📌 Senior Solutions Engineer - AI Focus at NVIDIA (Canada)
🏢 NVIDIA
📍 Canada