Canada Cartage is seeking a Senior Operations Manager to enhance our transportation operations in Surrey, British Columbia. This hands-on leadership role emphasizes service excellence and cost control. You will lead dynamic FTL and LTL operations while optimizing performance across dispatch and planning teams.
A critical component of your role includes acting as a senior escalation point for customer issues, participating in RFPs, and managing commercial strategies. Cross-functional collaboration will be key to your success. Key Responsibilities:
- Drive performance management and operational excellence
- Lead logistics discussions and performance reviews with clients
- Collaborate on pricing strategies and margin management
- Support operational planning for business development
- Oversee driver communication and retention initiatives
Requirements:
- College diploma in transportation or logistics
- 8+ years of operational leadership experience
- Expertise in managing high-volume FTL/LTL operations
- Robust background in commercial pricing strategies
- Proven skills in team leadership and conflict resolution
Enhance your career in logistics with Canada Cartage and contribute to our legacy of excellence.