Osteria Mattarello

We are a innovative Italian restaurant in Markham serving lunch, dinner and high tea. The restaurant has around 60 seats in an inviting atmosphere, catering to guests and occasional private events. We are seeking a friendly and attentive Server to join our dynamic restaurant team.

The ideal candidate will deliver exceptional guest service, ensure food safety and sanitation standards, and contribute to a welcoming dining experience. This role requires strong communication skills, efficiency in food and beverage service, and the ability to manage multiple tables while maintaining a positive attitude. The server reports to the restaurant manager directly.

Responsibilities

- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Micros POS
- Serve food and drinks promptly while maintaining presentation standards
- Ensure proper food handling, sanitation, and safety procedures are followed at all times
- Manage multiple tables efficiently with excellent time management skills
- Handle cash transactions accurately, including cashiering and cash handling duties




- Upsell menu items to increase sales opportunities while ensuring guest satisfaction
- Maintain cleanliness of tables, service stations, and dining areas in accordance with sanitation standards
- Assist in food preparation or kitchen tasks as needed to support overall restaurant operations
- Respond promptly to guest inquiries or concerns to ensure a positive dining experience

Experience

- Previous experience in food service or hospitality is required, preferably as a server in an Italian restaurant
- Familiarity with POS systems
- Wine knowledge is a plus.
- Solid customer service skills with the ability to engage guests professionally and courteously
- Basic math skills for processing payments accurately and managing tabs
- Knowledge of food safety, sanitation practices, and proper food handling procedures
- Experience with serving in a fast-paced environment demonstrating excellent time management skills
- Ability to work effectively in a team-oriented setting within the food industry

Job Types: Full-time, Part time Pay: From $17.60 per hour

Benefits

- Discounted or free food
- On-site parking

Experience:
- Serving: 1 year (preferred)

Work Location: In person

📌 Server (Thornhill)
🏢 Mattarello
📍 Thornhill