Elevate your technical leadership with the City as a Senior Systems Integrator specializing in ServiceNow. This position emphasizes architectural guidance and integration across IT Service Management. The role is pivotal in defining the architecture for the City’s ServiceNow platform.

Focus on IT Service Management and IT Asset Management while implementing security standards and governance protocols. You will collaborate closely with various stakeholders to ensure the solutions are scalable and efficient, significantly enhancing operational processes. Key Responsibilities:

- Lead architectural direction for ServiceNow platform and integrations
- Supervise and motivate technical teams in project delivery
- Manage vendor relationships and service integration processes




- Define and enforce platform standards and governance controls
- Evaluate and propose scalable technical solutions for business needs

Requirements:

- Extensive ServiceNow architecture experience across multiple modules
- Valid ServiceNow Certified System Administrator certification
- Strong leadership experience in multidisciplinary teams
- Considerable experience with REST or SOAP APIs
- Degree in computer science, IT, or similar field

Drive innovation and operational excellence in the City's ServiceNow framework through architectural leadership and productive service delivery.

📌 ServiceNow Senior Systems Integrator Role (Toronto)
🏢 City of Toronto
📍 Toronto