Overview Brandt is currently seeking a Service Writer for our Milton Construction & Forestry location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.

Who We Are Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve.

And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. That’s Powerful Value, Delivered.

What You Will Be Responsible For

Fields internal and external customer inquiries to the Service Department

Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced

Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager





Maintains Service Department filing and records

Updates customer profiles using equipment, hours, or other information from the customer work orders

Maintains accessories and supplies and prepares replacement orders

May prepare Service Technician efficiency reports

May process warranty and/or product improvement claims including the computation of charges, submission and follow-up What We Look For Knowledge of office procedures

General understanding of mechanical/technical terms is preferred

Basic knowledge of accounting practices

Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions

High School Diploma or equivalent experience What We Offer Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions

Continuous Learning: through on-the-job training and educational opportunities

Opportunities for advancement within a growing company that values initiative and teamwork

Comprehensive perks coverage: including health, dental and more to support your wellbeing

Retirement savings programs: Pension and RRSP programs to help you invest in your future When you work for Brandt, we work for you. It’s as simple as that.

📌 Service Writer - Heavy Equipment - Construction & Forestry (Milton)
🏢 Brandt Group of Companies
📍 Milton