Please see Special Instructions for more details.

Strong Internal Candidate

Posting Details

Position Information

Position Title

Student Enrolment Centre Specialist - Awards

Position Summary The Student Enrolment Centre (SEC) serves as a single location for students to access academic and prospective advising, award, and funding information. This position is a specialist on funding options and an expert on student awards.

This position’s primary role is to serve as the expert regarding student awards. The SEC Specialist – Awards is responsible for planning, implementing and providing specialized awards services to learners, Red Deer Polytechnic staff and to the community. Responsibilities include policy interpretation, issue identification with proactive risk management, managing and training staff on awards programming, and the provision of accurate information to the Associate Registrar – Engagement Services.

Using a learner-centered approach, the SEC Specialist – Awards will provide guidance to current and prospective students to maximize access to awards and ensure they have the appropriate financial supports to successfully achieve their educational goals. This role requires the ability to solve complex problems, make decisions and find solutions while exercising independent judgment and maintaining confidentiality. This position requires a high degree of flexibility, creativity, initiative, and collaboration.

Position Responsibilities

General Client Service:

- Provide award and funding information to students, stakeholders, and RDP staff in a timely and professional manner
- Respond to inquiries made in person, by phone, email, or mail
- Create confirmation of enrolment letters/forms.
- Inform Associate Registrar – Engagement Services of emerging issues as necessary.
- Maintain knowledge of RDP policies and procedures.
- Refer students to other services and resources as necessary.
- Collect and accurately record student information ensuring FOIPP standards are maintained.
- Enter information into Banner and awards software and prepare reports as needed.

Awards:

- Screen students and refer them to the award opportunities they may be eligible to receive.
- Guide students through the application processes for RDP and government awards.
- Advise and communicate with students on the status of their award application(s).
- Provide instructions for submitting the documentation required for award disbursement.
- Advise students of the disbursement process for various awards.
- Generate a list of awards students have received through RDP and government programs
- Respond to student requests for details on specific RDP awards.
- Advise and communicate with students regarding the consequences of academic decisions as related to awards.
- Research and direct students to external award opportunities.

Funding:

- Screen students and refer them to the appropriate type of funding for their unique situation.
- Guide students through the application process for all types of funding.
- Advise students on the process for submitting missing information and funding appeals.
- Determines eligibility for Emergency Funding including Emergency Bursaries, Emergency Food Hampers, and Emergency Book Loans
- Sign government forms related to funding (authorized signing official).

Awards Program Administrator:

- Is RDP’s primary expert on student awards.
- Responsible for ensuring all staff members are knowledgeable on award opportunities, deadlines and processes.
- Responsible for training staff on RDP awards and award software programs.
- Provides day-to-day direction regarding awards to the Funding and Awards Advisor.




- Reports Awards information and feedback to the Associate Registrar, Student Services as requested.
- Manages the awards program in accordance with RDP policies and standard practices and in compliance with applicable external policy.
- Responsible for training and ensuring compliance of Funding and Awards staff members in regards to applicable legislation, policies and procedures.
- Evaluate administrative processes of the awards program for effectiveness and efficiency. Analyze how RDP and stakeholder policies interact with the awards program. Identify potential issues solutions and implements them.
- Liaise with colleagues in various educational institutions within Alberta and Canada regarding best practices and to ensure RDP offers superior programs and services in the area of awards.
- Consult and communicate with internal and external stakeholders as needed.
- Develop content for awards related publications.
- Collaborate with Marketing and Communications to promote and market awards to students through a variety of promotional vehicles.
- Research award opportunities that may be relevant to RDP students.
- Collaborate with Development and Alumni Relations in the creation of new awards and on the maintenance of the awards program within the student awards software.
- Confirm students’ eligibility for awards.
- Monitor students’ continued eligibility for awards.
- Terminate awards as necessary. Communicate with appropriate internal and/or external stakeholders.
- Manage the annual awards cycle and lead the ongoing progression through the cycle.
- Coordinate requirements for the awards program with Information Technology. Builds RDP awards within the student awards program software.
- Responsible for the integrity of information in the RDP award database.
- Provide direction to the Fees Office and Payroll relating to award recipient accounts and tuition credit awards.
- Provide direction to the Fees Office regarding award payments and refunds.
- Confirms funds with Development and Alumni Relations and Finance regarding the release of funds.
- Creates and communicates award selections committees with faculty and student members.
- Selects recipients for awards for over 500 students.
- Responsible for required reporting related to government awards.
- Primary liaison with Alberta Student Aid in regards to awards.
- Represent RDP as a member of the Alberta Student Awards Personnel Association (ASAPA).·
- Advocate for improvements to government award programs through membership with ASAPA.

Emergency Funding Program Administration

- Recognize that a student is in crisis, even if the student is not forthcoming regarding the full nature of their situation.
- Advise students on the application process for a food bank referral, emergency loan, and/or emergency bursary.
- Issue emergency refunds and book loans.
- Assess and respond to applications for food bank referrals, emergency loans and emergency bursaries.
- Issue food bank referrals, emergency loans and emergency bursaries.
- Provide tuition extensions due to extenuating circumstances.
- Refer students to services at RDC and in the external community.
- Collaborate with other SEC advisors to ensure the emergency funding program is operating effectively and efficiently.




- Collaborate with the SEC Advisor – Communications to disperse emergency funding program information to students as appropriate.

Financial Wellness:

- Refer students to financial wellness services at RDP and in the external community.
- Assist students to budget their resources.

Recruitment Initiatives:

- Support recruitment initiatives by providing high quality client service.
- Provide tours of RDC Campus to prospective students when the SEC Recruiter is not available.

Required Qualifications Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university in Bachelor of Arts or Bachelor of Business Administration representing four years of study or equivalent.

Preferred Qualifications

Salary or Hourly?

Hourly

Salary

$40.69

Benefits and Compensation Information

Red Deer Polytechnic offers a comprehensive advantages package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee

& Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.

- Eligibility to access the above mentioned benefits is dependent upon the AUPE Collective

Agreement and related RDP policies.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic(RDP) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community.

Posting Detail Information

Competition Number

2026-A-116

Employment Type

Permanent Part-Time

Number of Vacancies

1

Desired Start Date

08/03/2026

Position End Date (if term-certain)

FTE

.25

Hours of Work

8.75 Hours per week

Open Date

07/27/2026

Close Date

08/03/2026

Open Until Filled

No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action.

If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact [email protected].

Special Instructions to Applicants

Strong Internal Candidate

Required Documents

- Cover Letter

- Resume

Optional Documents

- References Names and Contact Information

📌 Student Enrolment Centre Specialist - Awards (Red Deer)
🏢 Red Deer Polytechnic
📍 Red Deer