Posting Type

Permanent

End Date (if applicable)

Classification Title

Administration 09

Pay Band

9

Min Salary

$79,841

Max Salary

$99,801

Position Summary

Supervisor, Operations is responsible for providing leadership and direction to the support staff of Northwest Employment Works Thunder Bay. The position is responsible for ensuring that all service delivery dimensions are being offered and provided in a manner that meets the Service Quality Standards for Employment Services, set out by the Ministry of Skills Labour, Immigration, Training and Skills Development ( MLITSD ).

Location/Campus

Thunder Bay Campus

Education

Minimum level of formal education required for the position

3 year diploma/degree or equivalent education

Specific course(s), certification, qualification, formal training or accreditation required for the position

Additional Requirements

Experience working in employment services as a leader is an asset

Excellent interpersonal and organizational skills;





Excellent team building skills, which include being a strong, team member as well as the ability to develop and lead teams.

Field(s) of Study

Counselling or Social Service field of study

Business

Experience

Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position

Minimum of five (5) years

Type of Experience

Experience in IES Ontario Employment Service Delivery

Experience working with mandated targets, receiving funding based on successful achievement of targets;

Supervisory experience, preferably in a unionized workplace;

Experience working within a continuous improvement performance management system model;

Posting Detail Information

Posting Number

AD-24-67P

Close Date

08/09/2026

Hours of Work

37.5 hrs/week

Shift Type

📌 Supervisor, Operations Northwest Employment Works - Thunder Bay
🏢 Confederation College
📍 Thunder Bay