Black Duck , the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Principal Technical Account Manager (TAM) to lead strategic collaboration with our most significant customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The Black Duck Technical Account

Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale. Prioritize, Escalate, and Resolve technical product Issues Provide Industry Specific Compliance / Regulatory Guidance Role-specific training for developers, testers, product teams, and security administrators Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy Advocate for customers internally,



orchestrating resources and prioritizing needs to drive outcomes Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value Foster community and knowledge-sharing across customer teams and internal stakeholders Hands-on experience with CI/CD and DevOps tools Software development experience in languages like C/C++, Java, or C# Proven ability to influence and guide customers through technical transformation Excellent communication, relationship-building, and project management skills At least 12 years in a customer-facing technical role Ability to travel up to 25% as needed Bachelor’s degree in Computer Science, Engineering, or a related STEM field Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps Experience with enterprise-scale web development and microservices MBA or Master’s degree in a technical or management field In addition, this role may be eligible for a bonus.

Pay Range: $119,700 CAD - $179,600 CAD We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law.

Black

Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law. #

📌 Technical Account Manager (Virtual) (Toronto)
🏢 Black Duck
📍 Toronto