Join Google Cloud in Waterloo, ON, as a Technical Solutions Developer focused on storage and databases. This vital role combines customer support with technical expertise. In this position, you will engage with customers to resolve complex technical issues while utilizing your problem-solving skills.

You will be part of a agile global support team that works around the clock. Your adeptness in troubleshooting will enhance the customer experience with Google Cloud’s offerings. Key Responsibilities:

- Support customers 24/7 with Google Cloud product issues
- Diagnose and resolve technical problems efficiently
- Act as a liaison for internal stakeholders during deployments
- Gain expertise in Google’s product technology and architectures
- Partner with teams to enhance product supportability

Requirements:

- Bachelor's degree in Science, Technology, Engineering, or Mathematics
- 9 years of experience in technical support
- Familiarity with Docker, Kubernetes, and SQL
- Proficiency in networking and system administration
- Solid understanding of web technologies and protocols

Utilize your technical problem-solving skills to ensure customer satisfaction and success with Google Cloud solutions.

📌 Technical Solutions Role at Google Cloud (Ontario)
🏢 Google
📍 Ontario