Title: Peer Support Worker-(Part Time)
Number of Positions: 1
Competition Number: C181
Location: Bentley Place
Position Status: Part Time, Permanent
Shift Timings & Days: (Saturday - Sunday) 04:00 pm - 12:00 am
Reports to: Program Manager

Compensation: (Grid 21) $29.76 - $31.64

Job Summary The Peer Support Worker provides supportive mentorship during the recovery andcapacity-building of residents and alumni of the facilityby engaging in theirphysical and mental health needs, as well as being a bridge between residentsand other staff members.

The Peer Support Worker has lived experience ofsubstance use and/or mental illness and its treatment.

Responsibilities Worksas a member of an interdisciplinary team to provide peer-based support andguidance to service recipients, including individual support, peer support andfacilitating peer-based recovery groups, in accordance with pre-establishedgoals and objectives.

Supportsservice recipients using motivational and supportive self-disclosure includingthe sharing of personal recovery experiences

Supportsskill building, goal attainment, empowerment and recovery through peermentorship
Provides emotional support.
Observesclients and their environments, and reports unsafe conditions and behavioural,physical, and/or cognitive changes to supervisor
Identifiesavailable social, economic, recreational, and educational services andresources in the community that will meet clients' needs. Provides clients withrelated information.
Accompaniesclients on outings such as appointments, shopping, and leisure activities
Providepractical supports including site orientation, sharing and distribution ofresource materials, assisting with the completion of forms and letters, andreceiving/documenting complaints and ideas for improved service delivery
Providesinput to case planning and goal setting
Meetoperational needs a required, including the safety of the building andoccupants
Completesand maintains related records and documentation such as statistics, progressreports, and daily logs
Practiceand encourage respects, trust, empathy, and integrity in interactions withresidents
Developsand maintains positive and respectful relationships with co-workers and themultidisciplinary team

Performsother related duties as required or assigned





Qualifications High School diploma or equivalent combination of education, training and experiencesuch as a certificate in Community Social Services.
Approximately1 year of experience, including lived experience, in recovery, recovery insubstance use or co-occurring substance use, and/or mental health issues
Experienceleading or participating in community groups
Experienceproviding one-on-one support in a relevant setting
Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
Satisfactorycompletion of Tuberculosis Screening form is required
Satisfactorycompletion of Employee Immunization Record form is required
Satisfactory completionof Nonviolent crisis intervention (NVCI)
Firstaid certification with CPR is required
Validdriver's license is required
Skills& Knowledge Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
Strongcritical thinking, decision-making, and problem-solving skills
Ability to perceive situationalor other stressors that elevate risk and act proactively in response
Ability to engage and involveadults in support and learning activities
Demonstrated commitment to thesocial sector with a passion for the organization's mission is essential
Approachto Work Demonstratesinitiative, flexibility, adaptability and resourcefulness
Activelyseeks and incorporates feedback to inform continuous self-improvement
Setsgoals, creates and implements action plans, monitors progress, and evaluatesresults
Adeptlymanages competing tasks and uses time efficiently and effectively
Job Knowledge & Quality of Work High-degree of relevant and current job knowledgeand skill
Consistently produces accurate, thorough,high-quality work in a timely manner
Builds and promotes a culture of health and safetyin the workplace
Implements and enforces best practices in healthand safety within the workplace




Judgement& Decision-Making Models independent thinking and creativity
Demonstrates effective problem-solving skills
Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action
Exercises sound judgment in the best interests ofthe organization
Communication& Interpersonal Skills Expresses themselves clearly and professionallyboth verbally and in writing
Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations
Has a manner, style and presence that makes apositive impression
Listens to and considers others' views
Personal Leadership Models the organization's core values of socialjustice, teamwork, social innovation, and strength-based practices
Fosters enthusiasm, energy and commitment
Takes responsibility for personal actions,performance and health
Is reliable and accountable; shows up on time readyto work
Teamwork& Collaboration Effectively works with their colleagues to ensureorganizational success
Champions positive working relationships with staffand external stakeholders
Supports an environment of openness, and championsteamwork and communication across programs
Leverages the expertise and experience of othersfor organizational success
Closing Details Closing Date

Internalapplications will be accepted until July 20th, 2026, 04:00 pm

"Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.9."Internal applicants must notify the manager of intent to apply.
Externalapplicants will be reviewed after internal applicants have been reviewed andinterviewed.
Whilewe thank all applicants for their interest in this chance, only thoseselected for an interview will be contacted.
Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities.
Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department.

Any personal information provided will be maintained in confidence.

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