Join Oak View Group as a Customer Service Account Executive focused on AHL Members at TD Coliseum. Deliver exceptional service while cultivating strong client relationships and enhancing revenue opportunities.

This role is vital in providing dedicated service to existing AHL members at our TD Coliseum venue. The ideal candidate will have 2-3 years of sales or service experience, particularly within the sports and entertainment industry. You will excel in customer retention strategies and create memorable experiences for clients.

Key Responsibilities:

- Meet monthly and yearly customer service goals
- Build relationships with recent and existing members
- Implement service strategies to boost retention rates
- Carry out client touchpoints via various formats
- Handle member inquiries and process payments

Requirements:

- Bachelor's degree in Sports Management or related field
- 2-3+ years of sales and service experience
- Strong professionalism and integrity
- Proficiency in Salesforce or similar CRM
- Ability to work flexible hours, including evenings

Enhance client relationships and contribute positively to OVG's service culture in this Account Executive role.

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📌 Customer Service Account Executive at OVG (Canada)
🏢 TD Coliseum
📍 Canada