Job Summary

The Retail Coordinator's role is to train and direct retail clerks in ordering, receiving, sales, inventory, cash control and customer service functions.

Essential Duties And Responsibilities

Ensure customer complaints are dealt with professionally and in a timely manner when a Manager is not present.

Coach and motivate retail staff to perform their duties to the best of their abilities.

Maintain positive customer relations by ensuring efficient, quality service and operation of store at all times.

Ensure merchandise is clean and ready to be displayed; maintain inventory and ensure items are in stock.

Ensure that maintenance of all equipment is completed when necessary; responsible for notifying Management for need of outside service.

Follow-up with employees to ensure the tasks are being executed correctly and in a timely manner.

Qualifications

Customer Service experience.

Excellent computer skills, including proficiency in Excel and Outlook.

Experience in Campware is an asset.

At least one year prior retail supervisory experience required.

Strong time management, communication, and organizational skills.

Confident and motivated by the opportunity to interact with customers.

Friendly, out-going, open-minded, engaging personality.

Ability to receive feedback and take action when appropriate.

Position Requirements

Pass a Drug & Alcohol Test

Shift: 12hr/Day

Rotation: 14 Days On/14 Days Off

What's in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.

The opportunities with us are endless. As the world's largest food and support services company,



we offer an extensive range of learning and career opportunities for all our associates.

Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests protected.

Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing.

We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.

We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity.

We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.

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📌 Retail Coordinator, Full Time (Edmonton)
🏢 Compass Group Canada
📍 Edmonton