Zainith Agency is a marketing agency specializing in TikTok Shop onboarding, paid advertising, and consulting for branding and web page design. With over 6 years of experience managing successful eCommerce brands, we help businesses grow through tailored digital marketing strategies and strategic affiliate partnerships. Our services also include design and affiliate curation, making us a trusted partner for brands looking to enhance their social commerce presence.

Zainith Agency is looking for a TikTok Shop Account Manager to join our team remotely. While this position is remote, Zainith Agency is headquartered in New York City, USA. ⚠ IMPORTANT: Applications from candidates who are not fluent in English or do not have proven TikTok Shop knowledge will be immediately disqualified. No exceptions. We are looking for those who have great communication skills, can be client facing for US based clients, and are able to work both independently and with a team.

The Account

Manager will operate as the lead on assigned accounts. The focus of this role is to build and maintain strong client relationships while ensuring their TikTok Shop accounts are performing at the highest level.

You will be responsible for: Setting up and maintaining client TikTok Shop Seller Central accounts

Addressing client issues, responding to questions, and taking meetings as needed

Managing overall shop performance, including account suspensions, violation points, and affiliate requests

Setting up and managing TikTok Ads Manager campaigns

Reaching out to affiliates and supporting client growth strategies The ideal candidate has a proven track record in account management, eCommerce, and client satisfaction. You should have multiple examples of going above and beyond to meet client expectations.



Responsibilities

Oversee customer account management, including regular updates and meetings with clients

Manage TikTok Shop operations for assigned accounts

Handle account issues such as suspensions and violations

Approve affiliate sample requests and coordinate affiliate outreach

Set up and oversee ad campaigns in TikTok Ads Manager

Ensure client success and proactively resolve challenges Requirements

MUST have proven experience with TikTok Shop (Seller Central, Ads Manager, affiliates, etc)

Fluency in English (written and spoken at a professional level)

Bachelor’s degree or equivalent experience

Strong verbal and written communication skills

Excellent listening, negotiation, and presentation abilities

Previous eCommerce experience

Ability to manage multiple client accounts with sharp attention to detail

Demonstrated ability to influence and communicate with stakeholders at all levels, including executives

Reliable high-speed internet connection that supports live video meetings with screen sharing

Must be able to work US regular business hours (Monday-Friday, 9am-5pm EST).

About Zainith

Agency

Zainith Agency is a New York–based marketing agency dedicated to helping clients achieve peak growth on TikTok Shop. The “zenith” represents the highest point, and Zainith is committed to scaling and maintaining sales growth for every client.

We've worked with several high revenue powerhouses such as Momofuku, Obvi, Primal Harvest, Kinobody, and more! We foster a culture of excellence, flexibility, and growth.

Benefits include

Paid time off

Flexible health insurance subsidy

Employee perks and ongoing career development If you are fluent in English and bring proven TikTok Shop expertise, we’d love to see your application.

📌 TikTok Shop Account Manager (Canada)
🏢 Zainith Agency
📍 Canada