Position Summary The successful applicant will be responsible for coordinating workflow for trucks, trailers and drivers. This is a full-time position with flexibility to cover absences when required. We are searching for a forward thinker to join our team who is comfortable working in a fast-paced environment, with strong organizational skills to help grow through continuous improvement and innovation.
What you will do
- Dispatch and managing a specific fleet of drivers
- Plan, arrange and schedule deliveries
- Provide informed direction and specific instructions for driver and deliveries
- Monitor drivers work hours and equipment availability
- Develop an understanding of customer’s needs and take action to ensure requirements are met
- Address service concerns with customers to ensure a positive experience
- Troubleshoot and resolve potential delivery and pick up problems before they become a service failure
- Ensure incoming orders are matched with correct equipment and driver experience
- Maintain professional relationships with customer
- Liaise with maintenance to ensure equipment availability for maintenance and inspections
- Promoting and supporting all safety initiatives when performing roles and responsibilities
- After hours emergency on-call
- All other duties as required.
What You’ll Bring
- 5+ year transportation experience, required
- 3-5 years related bulk dispatch experience, required
- Experience in industries closely related to Mining Industry, preferred
- Excellent communication skills
- Ability to resolve conflict and solve problem
- Strong organizational skills
- A positive attitude and the ability to work as a team or independently
- Mechanical background/knowledge of commercial vehicles
- Solid computer skills
- Strong attention to details
- Ability to multitask
Job Type: Full-time Pay: $60,000.00-$70,000.00 per year
Benefits
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- On-site parking
- Paid time off