Advance your career by becoming a Vendor Quality Assurance Specialist at Echelon Insurance in Ontario. This role emphasizes compliance and quality improvement through operational reviews and reporting. As part of the Quality Assurance team, you will focus on ensuring all claims files adhere to best practices and regulatory requirements.

Your contributions will enhance customer experience and support workflows within the department. You will work closely with colleagues to promote continuous improvement and deliver on quality assurance targets. Key Responsibilities:

- Conduct operational reviews of claims files
- Report on adherence to compliance and processes
- Evaluate call quality to improve customer service
- Document workflows for productive departmental operations
- Engage in special projects and audits Requirements:
- 3-5 years' experience in Property and Casualty insurance
- Experience with performance reporting and vendor assessments
- Strong data analytics and compliance understanding
- Post-secondary education in related fields preferred
- CIP / FCIP designation is a bonus Utilize your skills in quality assurance and compliance at Echelon Insurance to drive operational excellence.

📌 Vendor Quality Assurance Role in Ontario (Mississauga)
🏢 CAA Club Group
📍 Mississauga