Who We Are Mohawk Animal Clinic is looking for a Veterinary Assistant!

Position Details Role: Veterinary Assistant Status: Full time Salary: Negotiable and based on experience Schedule: Three- to four-day work weeks with rotating Saturday shifts Benefits Highlights Financial Rewards that Grow with You: Competitive compensation, retirement savings support, and financial wellness benefits Wellness & Peace of Mind: Comprehensive health and wellness benefits, paid time off, and employee pet care discounts Professional Growth & Recognition: Continuing education support, professional development opportunities, mentorship, and ongoing training Lifestyle Perks You'll Appreciate: Three- to four-day work weeks, rotating Saturdays, flexible scheduling, and a positive clinic culture that supports a healthy work-life balance Looking for a Veterinary Assistant role where you can use your skills, keep learning, and be part of a team that genuinely supports one another?

At Mohawk Animal

Clinic, we're proud of the medicine we practice — and we're just as proud of the team that makes it happen. We're a three-doctor small animal hospital in Hamilton, Ontario, offering a wide variety of cases, including dentistry, surgery, and same-day urgent care appointments. We're looking for a Veterinary Assistant who enjoys being involved in both patient care and client service.

From assisting our medical team to helping clients navigate appointments, recommendations, and follow-up care, you'll have the opportunity to make an impact throughout the entire patient experience. Most importantly, you'll join a clinic where teamwork isn't just something we talk about. We help each other, share the wins, tackle challenges together, and keep things positive — even on the busy days.

Why You'll Love It Here A supportive team that genuinely helps each other — no egos, no drama A "better together" culture where wins are shared and challenges aren't faced alone

Leaders who listen, value your ideas, and appreciate your contributions A three-doctor practice offering a varied and engaging caseload

Exposure to dentistry, surgery, and same-day urgent care appointments

Predictable scheduling and respect for your time

Three- to four-day work weeks

Rotating Saturdays so you still get your weekends

Flexibility when life happens

Mentorship and training to help you continue building your skills

Opportunities to contribute to both patient care and the client experience A positive workplace where your growth and contributions matter What You'll Do Assist veterinarians and veterinary technicians during exams, treatments, and procedures





Safely and compassionately handle patients while supporting the medical team

Answer phones, route calls appropriately, and respond to voicemails promptly

Make outbound calls, texts, and emails to confirm appointments and follow up on care

Check patients in and out and maintain accurate client and patient information

Collect payments, process invoices, and review estimates with clients

Communicate hospital policies, pricing, and service information clearly

Manage medical record requests, reminders, and basic administrative tasks

Help clients schedule recommended services, rechecks, and follow-up appointments

Educate clients on patient care, medications, discharge instructions, and preventive care

Collaborate with veterinarians and technicians to coordinate patient care plans and timing

Help identify scheduling needs and appropriately prioritize urgent cases

Maintain clear communication between clients and the medical team

Support an organized and efficient hospital workflow

Jump in wherever needed to support your teammates and patients What You'll Bring Previous veterinary receptionist or Veterinary Assistant experience is an asset

Confidence with patient handling and basic veterinary technical skills, or a willingness to learn

Strong customer service and client communication skills

Experience collecting payments, reviewing estimates, and discussing services with clients The ability to collaborate closely with veterinarians and veterinary technicians A positive, dependable, and team-first approach

Strong time-management and organizational skills The ability to multitask and stay organized during busy days

Experience with ezyVet practice management software is an asset A focus on building positive, long-term relationships with clients

Comfort communicating with clients by phone, text, email, and in person

Confidence educating clients about next steps, preventive care, and recommended services The ability to prioritize scheduling needs and recognize urgent situations A desire to continue learning and developing your veterinary skills

Flexibility, initiative, and a willingness to help wherever needed The Extras You'll Actually Feel At Mohawk Animal Clinic,



you'll have the prospect to be involved in more than one part of the patient experience. You'll work alongside our medical team during appointments and procedures while also helping clients understand recommendations, coordinate care, and feel supported throughout their visit. Our diverse caseload means there's always something new to learn.

With dentistry, surgery, general practice, and same-day urgent care appointments, you'll have opportunities to build your knowledge and strengthen your skills while working alongside an experienced team. Just as importantly, we believe work should fit into your life — not consume it. Predictable scheduling, three- to four-day work weeks, rotating Saturdays, and flexibility when life happens are all part of creating a workplace where our team can build rewarding veterinary careers while still having time for the things that matter outside the clinic.

Benefits You Can't Beat Financial Benefits: A flexible approach to compensation that will reflect your skillset and future performance Tuition Support Program Referral bonus program Wellness Benefits Extended Health Care (including vision) and dental coverage Supplemental insurance, including disability and life insurance Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities State license reimbursement VTNE exam fee reimbursement Continuing education allowance Uniform allowance Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide Lifestyle Benefits Ten paid holidays Employee Assistance Program Join Our Team Ready to join a team that truly values you? If you're looking for a Veterinary Assistant role where you can use your skills, continue learning, and contribute to both exceptional patient care and client service, we'd love to meet you. Apply today and discover your place at Mohawk Animal Clinic!

Diversity, equity, inclusion, and belonging are core values at Mohawk Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world.

That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

📌 Veterinary Assistant (Canada)
🏢 VetCor
📍 Canada