AI Engineer - Senior for our direct client Province of Ontario.

Duration: 09 months+ Extension

Type: Onsite

Qualifications and Responsibilities

5+ years of experience developing Artificial Intelligence and Machine Learning solutions.

Hands‑on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.

5+ years of experience implementing contact centre solutions utilizing Amazon Connect.

Experience configuring and developing Amazon Connect Customer AI Agents.

Extensive experience designing, developing and implementing Amazon Connect cloud‑based contact centre solutions.

Experience integrating Amazon Bedrock services with Amazon Connect solutions.

Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.

Experience with AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM.

Knowledge of Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms.

Robust experience with Python development.

5+ years of experience implementing conversational AI, IVR or contact centre solutions.

📌 AI Engineer - Senior (Toronto)
🏢 IT Profound
📍 Toronto