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Chateau Nova Yellowknife & Nova Inn Yellowknife | Yellowknife, NT

Are you ready to lead People & Culture in the Land of the Aurora?

Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable events for our clients, and a supportive workplace for our teams.

Whether we are helping a guest settle in, supporting a team member, coaching a leader through a tough conversation, or solving an operational challenge, our team shows up with care, accountability, and a willingness to find a way.

Nova Hotels is looking for an experienced People & Culture Manager to support two of our Yellowknife properties: Chateau Nova Yellowknife and Nova Inn Yellowknife .

This is a hands-on HR leadership role for someone who enjoys being close to the operation, building trusted relationships with leaders and team members, and helping hotels run smoothly through robust people practices.

About the Role
As the People & Culture Manager, you will act as the primary HR partner for both Yellowknife properties. You will work closely with General Managers, department leaders, and associates across all departments to support recruitment, onboarding, employee relations, performance management, workplace culture, compliance, and retention.

This role is ideal for a practical, people-focused HR professional who can balance empathy with accountability. You are comfortable coaching managers, resolving employee concerns, supporting compliance, and navigating the realities of a dynamic hospitality environment.

You understand that great guest experiences start with great teams, and you are ready to help leaders build workplaces where people feel supported, expectations are clear, and challenges are addressed fairly and consistently.

What You’ll Do

Act as the primary People & Culture partner for Chateau Nova Yellowknife and Nova Inn Yellowknife





Support General Managers and department leaders with day-to-day HR guidance and people-related decisions

Lead recruitment, hiring, and onboarding for both properties

Ensure new hires complete required orientation, documentation, and safety training

Support workforce planning, scheduling-related people needs, training, and retention initiatives

Coach leaders through performance concerns, difficult conversations, attendance issues, and team management challenges

Provide fair, consistent, and practical support for employee relations matters

Help resolve associate concerns while maintaining professionalism, confidentiality, and appropriate documentation

Support performance management processes, including coaching, expectations, follow-up, and corrective action

Lead employee engagement initiatives and partner with operations to strengthen workplace culture

Support compliance with Northwest Territories employment standards, occupational health and safety requirements, and company policies

Maintain accurate HR files, records, and documentation

Support WSCC claims, incident reporting, return-to-work coordination, and safety-related follow-up

Respond to associate inquiries related to immigration-supported employment pathways and coordinate employer support requests where appropriate

Partner with Corporate People & Culture on policies, programs, reporting, and other HR initiatives

Complete other related duties as assigned

What We’re Looking For

3+ years of progressive Human Resources experience

Hospitality, hotel, multi-unit, or operational HR experience is a strong asset

Knowledge of Northwest Territories employment standards and occupational health and safety requirements

Experience supporting recruitment, onboarding, employee relations, performance management,



and workplace investigations

Familiarity with immigration-supported hiring programs, such as LMIA or PNP, is considered an asset

Ability to navigate the unique challenges of the Northern labour market with a practical, solutions-focused mindset

Strong communication, coaching, and conflict-resolution skills

Ability to build trust with leaders and associates while maintaining professional boundaries

Sound judgment, discretion, and the ability to handle confidential information appropriately

Strong organization and follow-through

Ability to balance empathy, fairness, and firm accountability

Comfortable working in a hands-on, fast-paced hospitality environment

Key Strengths for Success

You care about people and understand the impact strong HR support has on the workplace

You build trust with leaders and team members through fairness, consistency, and follow-through

You are practical, calm, and solutions-focused when challenges come up

You can support employees with empathy while helping leaders maintain clear expectations

You lead by example through professionalism, confidentiality, and accountability

You understand that strong culture is built through everyday actions, not posters on a wall

You are willing to jump in, problem-solve, and support the operation where needed

What We Offer
At Nova Hotels, you will be part of a supportive, team-oriented workplace where people look out for one another and take pride in creating great guest and client experiences.

We offer:

Competitive salary

Meal program

Extended health benefits for full-time employees

Employee discounts in our food and beverage outlets

Staff rates at Nova Hotels across Alberta, Saskatchewan, and the Northwest Territories

Friends and family hotel rates

Opportunities to learn, grow, and build your hospitality career

Eligibility
Applicants must be legally entitled to work in Canada.

We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.

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Apply on Kit Job: kitjob.ca/job/2thlxc

📌 People & Culture Manager - Yellowknife (Northwest Territories)
🏢 VanWonen
📍 Northwest Territories