Apply on Kit Job: kitjob.ca/job/2l46v2

Description

Branch Manager, Commercial Claims

?? Hybrid | Mississauga, ON (Can be flexible on location)

?? $93,000 – $115,000

Are you a seasoned Commercial Claims leader ready to take the next step in your career?

A well-established, nationally recognized organization is seeking a Branch Manager to lead its Commercial Claims team. This is a high-impact leadership role where you will drive performance, mentor talent, and shape the future of a energetic claims operation.

What You’ll Be Doing

- Lead and inspire a team of Supervisors and Adjusters handling commercial casualty claims
- Provide hands‑on coaching, guidance, and technical expertise to support effective claims handling
- Oversee day‑to‑day operations, ensuring service excellence and timely file management
- Monitor key performance metrics, including file pendings and operational efficiency
- Drive continuous improvement by analyzing workflows, systems, and processes
- Support reserve adequacy through ongoing coaching and file oversight
- Play a key role in hiring, onboarding, and developing top talent
- Conduct performance reviews and provide meaningful, ongoing feedbackAct as a senior escalation point for complex claims and client concerns
- Build and maintain strong client relationships,



ensuring a high standard of service delivery

What You Bring

- 10+ years of experience handling Commercial Casualty claims
- 5+ years of leadership experience, with a track record of developing high-performing teams
- CIP designation (or near completion) with the ability to obtain licensing across Canada
- Strong business acumen with a focus on service excellence and client satisfaction
- Exceptional communication, leadership, and interpersonal skills
- Highly organized with the ability to manage competing priorities
- Comfortable working with data, metrics, and evolving systems

Why This Role?

- Opportunity to lead a well-established and respected claims team
- High visibility role with the ability to influence operations and strategy
- Collaborative, people‑first culture that values leadership and development
- Competitive compensation and hybrid flexibility

Contact

Maurice Reichberg at DGA Careers.

Information

- City: Toronto
- Job Type: Full‑Time
- Education: Adjuster's License
- Expertise: Claims - Casualty‑Liability , Claims - Management , Claims - Casualty , Claims - Liability
- Minimum experience required: 11 or more Years
- Salary (annually): from $95,000 to $115,000

Apply on Kit Job: kitjob.ca/job/2l46v2

📌 Claims Branch Manager - 50 (Canada)
🏢 DGA Careers
📍 Canada