Apply on Kit Job: kitjob.ca/job/2jibm4

Store Manager (Retail)

Kent Building Supplies is seeking an experienced and driven Store Manager to lead our Grand Falls-Windsor, Newfoundland location - 36 Duggan St., Grand Falls-Windsor, NL.

Kent Building Supplies is a leading retailer in the building materials industry, serving both contractors and homeowners across Atlantic Canada. Our Store Managers play a critical role in driving operational excellence and delivering strong business results while creating a safe, customer-focused environment.

As Store Manager, you will have full accountability for store performance, overseeing daily operations, safety, financial outcomes, merchandising execution, and team leadership. You will lead a diverse team, manage complex retail operations, and ensure the store consistently meets performance targets while delivering an exceptional customer experience. This role is ideal for an experienced retail leader who thrives in a hands-on setting and is motivated by continuous improvement and measurable results.

This role offers a competitive salary with eligibility for annual bonus incentives.

Responsibilities

- Lead all aspects of daily store operations, ensuring safety standards, operational procedures, and company policies are consistently followed
- Drive sales, profitability, and expense control through effective planning, execution, and performance monitoring
- Deliver an outstanding customer experience by building strong relationships and quickly resolving customer issues
- Recruit, train, coach, and develop a high-performing leadership team and store associates
- Provide clear direction, performance feedback, and accountability to achieve operational and financial goals
- Oversee merchandising standards, inventory management, and presentation to maximize sales and efficiency




- Analyze business results, identify trends, and implement action plans to improve store performance
- Foster a positive, inclusive, and safety-focused workplace culture
- Lead continuous improvement initiatives to enhance productivity, processes, and customer satisfaction
- Maintain flexibility to support the operational demands of a retail store, including evenings and weekends as required

Qualifications

- 7-10+ years of retail management experience (big-box or multi-department retail an asset)
- Demonstrated success managing store operations and financial performance
- Strong leadership skills with the ability to engage, coach, and develop teams
- Excellent communication skills, both verbal and written
- Proven ability to deliver a high level of customer service in a fast-paced environment
- Strong analytical skills with the ability to use data and technology to drive decisions (Microsoft Office Suite)
- Commitment to workplace safety and safe operating practices
- Willingness to relocate for future career advancement opportunities
- Undergraduate Degree considered an asset

What We Offer

- Competitive total compensation package
- Comprehensive benefits including Medical, Dental, Vision, RRSP matching, and Paid Time Off
- Wellness Program
- Employee and Family Assistance Plan
- Employee Discounts
- Ongoing training, leadership development, and career growth opportunities through Kent and the greater J.D. Irving, Limited organization

Job Types: Full-time, Permanent

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Education:

- Bachelor's Degree (preferred)

Experience:

- Retail management: 7 years (required)

Work Location: In person

Apply on Kit Job: kitjob.ca/job/2jibm4

📌 Store Manager (Retail) (Grand Falls-Windsor)
🏢 Kent Building Supplies
📍 Grand Falls-Windsor