Position SummaryWe are a well-established provider of supplemental advantages, dedicated to delivering value, transparency, and exceptional service to working families. Our team is growing, and we are currently seeking service-oriented individuals with strong communication skills to join our remote sales team.Company BackgroundWith decades of experience, our organization partners with over 40,000 unions, associations, and member groups across North America, serving millions of members. These groups request access to permanent benefits designed to provide long-term protection, especially when traditional workplace coverage is reduced or lost.Our focus is on building lasting relationships with members by offering reliable service, education, and support. We are recognized for our strong culture, commitment to growth,
and dedication to helping individuals succeed in a remote environment.Key ResponsibilitiesConduct inbound and outbound client communicationSchedule appointments with members who have requested informationPresent and explain benefit options through virtual meetingsGuide clients through the application processMaintain accurate records and complete required documentationProvide ongoing support to new and existing clientsTrack daily activity and performance metricsParticipate in optional training and development sessionsWork alongside underwriting to ensure applications are completed properlyWhat We OfferFlexible, work-from-home environmentStructured training and ongoing supportClear path for long-term career growthWeekly team development sessionsOpportunities for recognition and travel incentivesHealth benefits available after a qualifying periodMinimum QualificationsStrong verbal and written communication skillsEffective time management and organizational abilityHigh school diploma or equivalent (post-secondary education is an asset)Previous customer service or retail experience is beneficial but not requiredWillingness to obtain a professional license (support provided; fees may apply)