Apply on Kit Job: kitjob.ca/job/2jbggd

CompanynAlgoma Family Services

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CategorynOther

nPosted April 27, 2026n

Last updated April 27, 2026

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nJob Type:nPermanent Full TimenSalary Range:n$40.62- $49.62n

Posting Closes:nOpen Until Filled

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Job Summary The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team. They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making.

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The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities. Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values.

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MINIMUM EDUCATION/REGISTRATION

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- Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field.
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nMinimum Experiencen

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- Minimum three (3) years’ experience in business analytics, process improvement, or related roles
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nQualificationsn

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- Experience in developing and implementing quality improvement plans and program evaluation.
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- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
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- Familiarity with accreditation standards and external review processes.
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- Robust knowledge of statistics and statistical analysis methods.
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- Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs.
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- Experience with data visualization tools (e.g., Tableau, Power BI, Excel).
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- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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- Experience with database management and data governance principles.
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- Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders.
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- Experience in change management and facilitating organizational change initiatives.
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- Experience working in a not-for-profit, multi-service agency is an asset.
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- Strong interpersonal, communication, and organizational skills.
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- Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients.
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- Commitment to inclusive, anti-oppressive, and culturally sensitive practices.
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- Satisfactory criminal records check, including vulnerable sector screening.
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- Valid driver’s license and access to a reliable vehicle.
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- Full vaccination required.
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nDuties And ResponsibilitiesnBusiness Analyticsn

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- Lead the development and implementation of data-driven strategies to support organizational goals.
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- Collect, analyze, and interpret key performance indicators (KPIs),



business performance data, and sector trends.
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- Develop and maintain analytical tools, dashboards, and reports for internal stakeholders.
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- Consult with teams to understand business models, objectives, and challenges that analytics can address.
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- Ensure data integrity, governance, and security in all analytics activities.
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nContinuous Improvementn

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- Drive process improvement initiatives using Lean, Six Sigma, and other methodologies.
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- Facilitate cross-functional teams to identify opportunities for efficiency, cost savings, and enhanced service delivery.
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- Develop and track metrics to measure the impact of improvement projects.
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- Support the definition and execution of large, cross-functional improvement initiatives aligned with strategic priorities.
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- Identify and share best practices across business units.
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nQuality Improvement & Program Evaluationn

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- Develop and lead the organization’s overall quality improvement plan, ensuring continuous enhancement of service delivery and alignment with agency priorities and regulatory requirements.
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- Coordinate and conduct program evaluation activities in collaboration with the Finance and Systems Analyst and the Leadership Team.
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- Monitor, analyze, and report on program performance, outcomes, and impact, recommending improvements and supporting implementation of best practices.
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- Ensure compliance with accreditation standards and participate in external reviews or audits as required.
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nCollaboration & Leadershipn

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- Work closely with the Senior Leaders

Apply on Kit Job: kitjob.ca/job/2jbggd

📌 Manager, Business Analytics & Continuous Improvement (Algoma District)
🏢 WelcometoSSM
📍 Algoma District