Apply on Kit Job: kitjob.ca/job/2h66wq

Lead critical IT functions as the Director of IT Resiliency.

Oversee strategy for Global Command Center operations and incident management, elevating enterprise system resiliency and response efficiency.

This senior role facilitates the IT Resiliency program, managing enterprise systems and collaboration with global stakeholders.

You will define strategic initiatives aligned with best practices and advise leadership on priorities and risks.

Additionally, the position encompasses overseeing 24/7 monitoring and incident response team, ensuring managed service performance meets objectives.

Key Responsibilities:
• Direct IT Resiliency program for enterprise systems
• Manage Global Command Center operations and monitoring
• Establish major incident management strategies




• Oversee incident lifecycle from detection to resolution
• Drive cross-functional coordination within IT and business teams

Requirements:
• 10+ years in IT Resiliency and major incidents
• Bachelor’s Degree required; Master’s preferred
• Expert knowledge of Service

Now and best practices
• Strong problem-solving and organizational skills
• Experience with tabletop disaster recovery exercises

Shape a proactive IT workplace through strategic resiliency and incident management initiatives, ensuring operational excellence.
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Apply on Kit Job: kitjob.ca/job/2h66wq

📌 IT Resiliency and Incident Management Director (Mississauga)
🏢 ISACA
📍 Mississauga