Apply on Kit Job: kitjob.ca/job/2gnnx8

As a Personal Banking Advisor at National Bank’s call centre, you’ll live your ambitions and have a positive impact on your own life as well as on the lives of clients and colleagues. By adopting a friendly approach and providing high-quality advice, you’ll offer clients a people-centric experience as you assist them with their mortgage renewal process. Contact and take calls from clients with a mortgage contract that is nearing expiry.
- Examine existing mortgage loan files and assess clients’ renewal needs.
- Provide personalized advice on mortgage renewal options, including interest rates, terms and conditions.
- Negotiate and demonstrate the competitive advantages of the loans, insurance coverage and financial services that meet clients’ needs.
- Ensure adherence to compliance and risk management rules. with the possibility of working on Saturdays from 9:00 a.M. You’ll report to the Mortgage Retention Manager and routinely work with a team of a hundred experts specializing in credit, mortgage financing and other areas. You’ll be surrounded by experts and managers who will help you and guide you in your role. Your training and development:



You'll begin with on-the-job training. You must be available for full-time training 5 days a week. The training program focuses on hands-on learning which will help you to learn about your role, our products and our technologies. Customer service experience, inclusive attitude, and openness to diversity. #In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible advantages to help promote your wellbeing and that of your family such as: * Flexible group insurance * Generous pension plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Virtual sleep clinic Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

Apply on Kit Job: kitjob.ca/job/2gnnx8

📌 Digital Banking Advisor (Montreal)
🏢 National Bank
📍 Montreal