Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre (CARE)

Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre (CARE)

19 Apr
|
VCA Canada
|
Calgary

19 Apr

VCA Canada

Calgary

JOB DESCRIPTION

Veterinary Reception, Client Care

Location: Calgary, AB

Calgary Animal Referral & Emergency Centre is currently welcoming a Veterinary Reception, Client Care to join our team.

This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

In this role, you will help our clients and their pets feel welcomed and appreciated!

- Create a warm and welcoming environment for our patients and pet parents

- Ability to answer a multiline phone system and track and schedule appointments effectively

- Placing outbound calls to pet parents for follow-up and future appointment bookings

- Respond and manage email correspondence; clients, referring veterinarians & internal office messages

- Admitting and discharging pet patients

- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments

- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

- Previous customer service or front desk experience in hospitality is an asset!

- No experience with animals, no problem, so long as you love pets!





- Must be flexible and available to work shift work (early as 6 am and late as 2 am), weekdays, weekends and holidays.

- Previous veterinary experience or graduation from an accredited Veterinary Assistant program is preferred

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!

- RRSP Employer 5 % Match Program – saving for your future just got easier!

- VCA Canada RRSP Student Loan - Ask us more!

- A caring culture of Wellness and Appreciation!

- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

- Competitive wages and health/dental benefits!

- Prospect to apply for a Veterinary Technician/Technologist scholarship (annual process)

- Annual uniform allowance

- Exceptional career development: there is room to grow here!

- Referral Bonus Rewards

- Opportunities to give back to your community through VCA initiatives

- Generous personal pet care discounts

- Extra perks like shopping discounts and cool wellness apps!

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Required Skill Profession

Information And Record Clerks

📌 Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre (CARE)
🏢 VCA Canada
📍 Calgary

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