guest service agent (Calgary)

guest service agent (Calgary)

19 Apr
|
Riverside
|
Calgary

19 Apr

Riverside

Calgary

Overview

Languages: English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

Experience an asset

Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Spa

Responsibilities

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs




- Contact customers to deliver requested wakeup calls
- Provide customer service

Additional information Work conditions and physical capabilities

- Attention to detail
- Work under pressure

Personal suitability

- Client focus
- Dependability
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player

Benefits Financial benefits

- Commission
- Gratuities

Other Benefits

- Free parking available
- Paid time off (volunteering or personal days)
- Wellness program

#J-18808-Ljbffr

📌 guest service agent (Calgary)
🏢 Riverside
📍 Calgary

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