Customer Service Representative (Nepean)

Customer Service Representative (Nepean)

19 Apr
|
John the Plumber Ottawa
|
Nepean

19 Apr

John the Plumber Ottawa

Nepean

Job DescriptionJob DescriptionLocation: Ottawa, ON.
Position Type: Full-Time.
Schedule: Flexible Schedule, Weekends.
Compensation: Salary to be negotiated based on experience.

About Us:
John The Plumber is a trusted plumbing company serving Ottawa and the surrounding area. We pride ourselves on delivering honest service, quality workmanship, and a great customer experience. As our company continues to grow, we’re looking for a reliable and personable Customer Service Representative to join our team.

The Role:
You’ll be the first point of contact for many of our customers. This role is ideal for someone who enjoys helping people, solving problems, and keeping things organized in a fast-paced service setting.

Key Responsibilities:





- Answer incoming calls and assist customers with booking plumbing services.
- Respond to customer inquiries and help resolve concerns in a professional manner.
- Coordinate schedules between customers and technicians.
- Provide clear communication and updates to customers regarding their appointments.
- Maintain accurate records in our system.
- Friendly and supportive team environment.
- Opportunity to grow with a well-established local company.
- Competitive salary and benefits based on experience.

📌 Customer Service Representative (Nepean)
🏢 John the Plumber Ottawa
📍 Nepean

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