Be the welcoming face as a Guest Services Coordinator at a premier attraction. Ensure memorable experiences through engaging guest interactions and efficient admission processes.
This role focuses on providing exceptional customer service while managing ticket sales and admissions. You'll be responsible for validating tickets, assisting guests as they navigate through the Aquarium, and maintaining high service standards. Collaborate with colleagues to promote a positive environment and lead in addressing any guest inquiries or recovery situations.
Key Responsibilities:
• Oversee admissions and validate tickets
• Perform Point-of-Sales transactions efficiently
• Deliver friendly, qualified service to guests
• Assist in resolving guest inquiries and issues
• Foster team collaboration and positive relations
Requirements:
• Experience in customer service is preferred
• Ability to lift up to 50lb when required
• Capacity to work independently and in teams
• Availability for various shifts throughout the year
• Commitment to equity and diversity in the workplace
Support guest experiences through exceptional service and teamwork in a unique environment year-round.
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