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You’ve Never Been Satisfied with “Good Enough.”

You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you’ll do exactly that. You’ll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.

You’ll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we’re transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.

Because “good enough” builds the past. You’re here to build what’s next, on a team that outperforms every norm.

Contract Administration and Procurement VI

Apply and implement expert consulting knowledge, skills, tools, and techniques to meet the established contract, commercial, procurement, and claims management requirements

Manage and set the overall direction of all assigned staff, at varying levels of seniority, overseeing procurement, commercial, and claims management activities on medium to high‑complexity projects or programs

Set the direction for commercial management services in areas of contract administration, procurement services, and claims management and ensure that the work is fully supported in an integrated, compliant, efficient, and cost‑effective manner

Ensure commercial service activities are per the mission and goals of the contract, project, or program. This includes all services related to claims management

Develop, define, implement, manage, and own the outcomes of all short and long‑term commercial management service goals and success criteria and disseminate them to involved parties

Finalize the budget and operating delivery plan for commercial services, in consultation with our project or program delivery team

Exercise authority by managing and owning the delivery of commercial services under the contract or project portfolio per project plans

Manage a commercial (or combined services) team consisting of multi‑firm and client resources. Leverage their diverse array of talents and delegate responsibilities

Proactively plan, direct, and execute the appropriate means and methods required in commercial management (including claims management) to successfully achieve the commercial services offered from inception to completion. Recognize and implement any revisions to the approach when required

Provide sound leadership and oversight to the commercial team members (commercial, claims, and administration). Recognize the strengths of each team member and build up their confidence to soundly navigate the complexities of the assigned task(s) and provide constructive feedback that can be applied to their professional growth

Build and maintain a positive, high‑performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall ‘right‑first‑time’ mindset

Manage any performance‑related issues, prepare sound employee evaluations, coach and mentor staff, identify opportunities to improve employee engagement, review and approve timesheets and vacation requests, etc.

Track and effectively communicate team performance, project status, commercial strategies, and benefits. Identify any team performance or project deliverable concerns and proactively address and resolve matters to ensure the team's success and overall client satisfaction with the services provided

Manage the interface between client, consultants, and all associated service providers at all levels of the engagement model

Manage senior‑level customer relationships





Determine and convey the human and material resources required to complete assigned contracts and projects successfully

Formulate a resource allocation strategy and utilize this to distribute work and budgets

Exercise authority in managing the work and controlling the delivery of commercial elements and requirements under the contract and per project plans

Direct, track, monitor, and report commercial, claims, and procurement staff performance (including non‑company resources) and ensure excellence and adherence to specified deadlines, scope, budget, quality measures, KPI, etc. Address issues with corrective actions as appropriate

Identify risks and implement mitigation strategies and contingency plans

Evaluate commercial performance and overall effectiveness by consulting with clients and project staff

Develop and deliver progress reports, proposals, evaluations, and presentations to various audiences, including the project team, senior executives, key stakeholders, and company operations

Manage and negotiate scope changes, including the development of costs and risk assessments for review with leadership and develop change requests

Act as an internal quality control check for the project on the performance of all commercial items and deliverables

Manage any ongoing quality control issues and participate in and monitor the resolution

Enforce acceptable standards of workmanship in all commercial management areas through every stage of the work

Promote an workplace that is inclusive and diverse and celebrates our differences

Working Conditions

Office‑based

With all our roles, there is some in‑person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs

Qualifications

Minimum of 18 years of experience in Procurement, Contract Administration, Supply Chain Management, and Claims Management

Minimum of 5 years of experience in Commercial and Claims Management or relevant Claims experience

Bachelor’s degree in relevant field of Construction, Engineering, Project Management, Business Administration, Finance, Logistics or Supply Management

Holding recognized certification in specified fields of Engineering, Contracts Management, Program Management, Procurement Management, or Project Management including PMP (Project Management Professional), Professional Engineers of Ontario (PEO), Certified Professional Contracts Manager (CPCM), Chartered Institute of Purchasing and Supply (CIPS), Certified Supply Chain Professional (CSCP), Certificate Professional in Supply Chain Management (CPSM) or equivalent

Bonus Points if you have

Expert knowledge and successful execution of Project Management methods

Extensive understanding of tools and metrics needed to evaluate project performance

Adept at taking the lead on potentially risky technical decisions related to Commercial Management services with minimal supervision

Effectively anticipates, identifies, and minimizes risks

Expert ability to detect and capitalize, while being sensitive to, others' strengths

Demonstrated capability to supervise, delegate, and develop capacity

Tact to perceive and ameliorate conflict and tension

Well‑versed and experienced in managing the interdependencies between technology, operations, and business needs





Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

Proven success in providing on‑site leadership for project teams by building and motivating staff to meet project goals, adhering to their responsibilities and project milestones

Proficiency in taking ownership and efficiently managing resources to identify, solve, and overcome challenges

Substantiated experience delivering excellent results and exceeding clients' and external and internal stakeholders' expectations

Keen on sustainability, social responsibility, and making a positive environmental impact

Professionally represent the organization at all times

Advanced skills in Microsoft Office

Mastery of Project Management software

Must maintain professional development to keep abreast of emerging technologies, methods, and best practices

Seasoned and capable of negotiating favorable contractual terms

Fosters collaborative relationships with various teams, partners, and clients

Arranges priorities and escalates competing risks to meet deadlines

Keen eye for detail and adept problem‑solving abilitieswith a track record for meeting deadlines

Must have demonstrated experience relaying and receiving information (written and verbal) in a demanding multidisciplinary project environment

Expert ability to work collaboratively and independently on creative and analytical tasks in a structured, disciplined, technology‑driven environment

Capability to lead multi‑resource commercial and contracts teams

Ability to work creatively and analytically in a problem‑solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence

What's in it for you

Work on the largest and best projects: We advise and deliver on our clients largest, most complex capital programs, enabling more efficient use of capital and higher ROI.

Work with purpose: Be part of creating positive change and making the world better for our people, our clients, and the communities where we live and work. Embracesustainabilitywitheverythingyoudo—from how we service our clients, partners and communitiestohowwe operate as a responsible business.

Work with reach: When you join us, you’ll work with the top companies with leaders from every industry. Across 120 countries and 40 industries, we work as one team with a common goal—to create 360‑degree value by embracing change. While our global reach is impressive, you'll find that our I&CP; Americas team is highly accessible and collaborative.

Grow and Thrive Professionally: We invest in you. With a $1.1 billion commitment to our team's learning and development, your growth is prioritized. Whether through leadership training, creative problem‑solving workshops, or technical upskilling you have the resources to excel. Our flexible, omni‑connected work model also supports a healthy work‑life balance, adapting to both qualified needs and personal circumstances.

Bring your true‑self to work: Our commitment to our 775,000 people from a variety of cultures, beliefs and backgrounds makes us more innovative, and lets you bring self to work. Be on the forefront of technology that's creating a better future for all. Learn more

Make a difference: Connect your passions and purpose with your profession with opportunities to participate in corporate citizenship, Employee Resource Groups, eco‑actions and development‑partnership projects.

Awards and Recognition: We are recognized as leaders within program management and capital project professional services, having been ranked as the 7th largest program management firm by ENR (Engineering News Record). Accenture is recognized among the World’s Best Workplaces™ - Ranked #10 on the World’s Best Workplaces™ by Great Place to Work® and Fortune.

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Apply on Kit Job: kitjob.ca/job/2g9jsk

📌 Infrastructure & Capital Projects - Commercial Lead, COM (Toronto)
🏢 Accenture
📍 Toronto