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Manage the day-to-day operations of an IELTS test venue while delivering outstanding customer service to candidates. Drive venue growth through problem-solving and precise administration.
As the IELTS Administrator, you'll oversee all facets of test administration, from planning and coordination to providing customer support. Your role will involve working closely with team members and ensuring a seamless process for test takers. A thorough understanding of IELTS policies and procedures is essential for success in this position.
Key Responsibilities:
• Supervise weekly test days, ensuring quality control
• Handle administrative tasks including invoicing and reporting
• Support marketing efforts and develop communication materials




• Train and manage test day staff for optimal service
• Maintain records of test materials and results
Requirements:
• 1-2 years in a customer-centric operational setting
• Bachelor’s Degree or relevant experience
• Strong communication and relationship-building skills
• Proficient in Microsoft Office and exam management systems
• Versatile work hours including evenings and weekends
Ensure excellent service delivery and enhance the IELTS testing experience through dedicated management and organizational skills.
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Apply on Kit Job: kitjob.ca/job/2g9j7s

📌 Customer-Focused IELTS Administrator for Venue Management (Vancouver)
🏢 Kaplan International
📍 Vancouver