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The Opportunity At Dentalcorp, we partner with leading dental practices across Canada - providing operational expertise and strategic support that enable clinicians and their teams to focus on delivering exceptional patient care. As Canada’s largest and fastest‑growing dental network, we are committed to driving operational excellence and long‑term growth.

We are seeking a Regional Manager to lead and support a portfolio of dental practices within the Niagara, Collingwood & Cambridge areas with optimal location being Hamilton/Burlington. Reporting to the Senior Director of Operations, this role provides hands‑on leadership, coaching, and strategic direction to Practice Managers and Practice Leads.

As a key operational leader, you will drive performance across patient experience, financial outcomes, operational excellence, and team engagement — ensuring practices deliver exceptional care while achieving sustainable growth. This is a remote position reporting to our Toronto Support Centre, with regular travel required within the region.

Who You Are You are an innovative, service‑oriented business leader who thrives in a fast‑growing organization that enables the best to be even better. You bring multi‑unit operations leadership experience — ideally within dental or healthcare — and understand how to balance performance, patient experience, and people development.

You operate with a growth mindset, always looking beyond the status quo to improve performance and remove friction. You are equally comfortable collaborating cross‑functionally and leading autonomously within your region. Driven by excellence, you take pride in developing strong leaders, optimizing operations, and delivering measurable results.

A robust people leader who coaches and develops high‑performing Practice Managers

Business‑minded operator with financial acumen and P&L; awareness

A relationship‑builder who earns credibility with Partners and clinical teams

Comfortable driving change and leading through growth and complexity

Results‑oriented with a disciplined approach to operational execution





What You’ll Do Practice Leadership & Team Development

Lead, coach, and develop a team of Practice Managers and Practice Leads

Set clear performance expectations aligned to Objectives and Key Results (OKRs)

Build leadership capability and succession strength across the region

Foster a culture of accountability and collaboration — performing Brilliant Together across practices and the Support Centre

Identify and develop leadership potential within practice teams

Patient Experience & Quality Of Care

Champion a patient‑first culture that delivers consistent, high‑quality care

Partner with Principal Dentists and Clinical leadership to support clinical excellence initiatives

Ensure effective scheduling, coordination, and patient flow to create Brilliant Experiences

Address escalated patient concerns and support resolution when required

Ensure regulatory compliance and provincial standards are consistently met

Complete annual Facility Condition Reports in collaboration with cross‑functional teams

Operational Planning & Execution

Partner with Practice Managers and Principal Dentists to develop annual goals and execution plans

Analyze KPIs to identify opportunities for revenue growth and operational improvement

Drive performance across patient engagement, hygiene production, pricing strategy, and labour management

Implement Support Centre programs, policies, and operational standards

Act as a change champion, helping practices navigate growth and transformation

Conduct regular practice visits to reinforce operating standards and uncover improvement opportunities

Support seamless onboarding of new practices in partnership with Integration and Training teams

Financial Performance





Maintain accountability for regional P&L; performance

Coach Practice Managers on revenue forecasting, budgeting, and labour optimization

Review and strengthen labour management, payroll approvals, and cost discipline

Participate in monthly, quarterly, and annual business reviews

Administrative Partnership

Ensure Practice Managers effectively manage day‑to‑day administrative functions

Strengthen collaboration between practices and Support Centre teams

Drive accountability across payroll, scheduling, reporting, banking, and accounts receivable

What You Bring

Proven multi‑unit management experience, preferably in dental or healthcare

Bachelor’s degree in Business Administration, Healthcare Management, Dental Administration, or related field (asset)

Strong leadership, coaching, and mentoring capability

Demonstrated financial acumen including budgeting, forecasting, and KPI analysis

Excellent communication and cross‑functional collaboration skills

Knowledge of dental regulatory and compliance standards

Agile leadership style with strong prioritization and execution skills

Valid driver’s license and ability to travel extensively within the region

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve.

To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The salary range for this position is $90,000 to $115,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This is for a vacancy.

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Apply on Kit Job: kitjob.ca/job/2g9j3a

📌 Regional Manager - GTA West & Surrounding Regions (Collingwood)
🏢 dentalcorp
📍 Collingwood