Elevate customer experiences in e-commerce as a Product Manager specializing in conversion. Innovate and refine communications across Email, Push Notifications, and Native Hub channels.
This role involves leading the Conversion Programs team to boost business growth through strategic product enhancements. Collaborate with diverse teams to execute on a multi-channel communication roadmap while utilizing data-driven insights to optimize performance and customer satisfaction. Your leadership will facilitate seamless project execution across complex initiatives.
Key Responsibilities:
• Drive roadmap execution with engineering and design teams
• Identify data-informed opportunities for improvement
• Create and implement A/B tests with clear KPIs
• Produce PRDs and work closely with engineering on product needs
• Measure and analyze performance for scaling decisions
Requirements:
• 5+ years in product management or growth marketing
• Minimum of 2 years in e-commerce environments
• Solid experience with Agile methodologies and engineering collaboration
• Detail-oriented approach to shipping quality experiences
• Background in crafting effective performance-based notifications
Become a key player in enhancing customer retention through streamlined communication strategies that foster growth in e-commerce.
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Apply on Kit Job: kitjob.ca/job/2g9ikp
📌 Strategic Product Manager for Customer Conversion Enhancements (Toronto)
🏢 eBay
📍 Toronto
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