Enhance customer service as an OTC Associate. Support the pharmacy while ensuring product availability, managing stock, and providing exemplary service to customers with a focus on confidentiality.
In this role, you'll assist customers and maintain assigned areas under the guidance of the Pharmacy Manager. Your responsibilities will include maximizing sales, rotating stock, and ensuring compliance with pricing procedures. It's essential to keep the area organized and free from clutter while maintaining high standards of customer service.
Key Responsibilities:
• Assist customers with OTC product inquiries
• Maintain proper zoning and organization in the department
• Rotate stock and check for expired products
• Follow procedures for ordering and pricing
• Ensure customer confidentiality and compliance with privacy
Requirements:
• Robust commitment to excellent customer service
• Attention to detail in zoning and organization
• Ability to follow procedures accurately
• Basic understanding of pharmacy practices
• Effective communication skills
Deliver top-notch customer service while managing stock and maintaining a well-organized pharmacy area.
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