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Amazon Connect Solution Engineer (65-85CAD per hour)We’re partnering with a leading North American consulting organisation to hire anAmazon Connect Solution Engineerto support enterprise contact centre transformations. This is ahands-on, client-facing rolewhere you’ll work closely with architects and developers to design, build, and deliver scalableAmazon Connectsolutions. What You’ll Be DoingConfigure and buildAmazon Connectsolutions (IVR, contact flows, routing, queues) Develop AWS Lambda functions to support contact centre workflows Design and implement integrations (API Gateway, CRM systems, data platforms) Contribute to solution design (HLDs, LLDs) and architecture discussions Support deployments, testing,



and go-live activities Work with stakeholders to translate business requirements into technical solutions What We’re Looking For5+ years AWS cloud engineering / development experience 2+ years hands-onAmazon Connect (production environments) Solid experience with: AWS Lambda (Node.Js or Python) API Gateway DynamoDB, S3, IAM, CloudWatch Experience building APIs and event-driven integrations Solid understanding of IVR, routing, and contact centre operations Comfortable in client-facing environments Nice to HaveAWS certification (Developer or Solutions Architect) Experience in financial services or public sector Terraform / CloudFormation Exposure to Amazon Connect AI features (e.G. analytics, conversational tools) Experience migrating from legacy contact centre platforms Why This Role?Fully remote across Canada Strong learning path into Solution Architect roles Collaborative, cloud-focused engineering environment#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g9hp0

📌 Amazon Connect Engineer (Toronto)
🏢 Areti Group | B
📍 Toronto