Deliver exceptional electrical and mechanical support as a Bilingual Specialist. Utilize your expertise to assist customers, dealers, and teams throughout North America either remotely or in-office.
In this desk-based technical support role, you'll employ solid troubleshooting skills and mechanical aptitude to ensure top performance of access solutions. You will primarily offer bilingual assistance via phone and email while collaborating closely with engineering teams on product enhancements and providing input for upcoming trade events.
Key Responsibilities:
• Provide bilingual technical support via phone and email
• Diagnose electrical and mechanical control system issues
• Support repairs and maintenance for field operations
• Assist with warranty claims and documentation
• Collaborate on product testing and improvement
Requirements:
• Fluency in French and English, spoken and written
• Diploma in Electrical or Mechanical Engineering Technology
• Practical experience in technical support or customer service
• Strong understanding of electrical and control systems
• Excellent communication and organizational skills
Maximize your technical expertise in a role that values collaboration and continuous learning.
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Apply on Kit Job: kitjob.ca/job/2g9gqr
📌 Bilingual Technical Support Specialist (Simcoe County)
🏢 Hörmann North America
📍 Simcoe County
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