Become a key player in claims management as a Claims Resolution Specialist. This role demands strong investigative skills and effective communication to resolve delivery claims while working in a hybrid environment.
Reporting to the National Claims & Clients Resolutions Manager, you will oversee the entire claims process related to delivery operations. The ideal candidate will have significant experience in claims and possess an analytical mindset. You will work effectively with various stakeholders, ensuring claims are resolved promptly and accurately.
Key Responsibilities: • Receive and process claims through multiple platforms • Accurately manage data within company systems • Conduct detailed investigations of claims • Assess liability and determine circumstances • Communicate professionally with stakeholders
Requirements: • Insurance industry experience in claims • Fully bilingual in French and English • Solid communication and active listening skills • Excellent analytical and detail-oriented mindset • Proficient with various technology platforms
Utilize your expertise in claims and customer service to drive resolution in a structured and compliance-focused environment. #J-18808-Ljbffr