Apply on Kit Job: kitjob.ca/job/2g9frz

Join a energetic global team as a Platform Engineer dedicated to customer success and support optimization. Leverage your technical skills to enhance user experiences and drive seamless service delivery.

This Platform Engineer position requires collaboration across international teams to resolve complex customer issues with empathy. You’ll need strong technical expertise and a passion for improving support KPIs. Key highlights include troubleshooting incidents, building automation tools, and participating in weekend support activities to ensure outstanding customer experiences.

Key Responsibilities:



• Solve complex customer issues with empathy and ownership • Meet key support KPIs for response and processing times • Troubleshoot incidents with international colleagues • Build tools to automate diagnostics • Collaborate with global teams for customer success

Requirements: • Bachelor’s degree in Computer Science or related field • 3-5 years in software development or technical support • Strong programming experience in Node.js or ABAP • Knowledge of SAP S/4HANA Cloud implementations preferred • Understanding of database design and coding practices

Enhance customer satisfaction through technical problem-solving, automation, and dedicated teamwork in a role that shapes the future of platform engineering. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g9frz

📌 Platform Engineer Role Focused on Customer Success and Automation (Vancouver)
🏢 SAP
📍 Vancouver