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Join to apply for the Assistant Manager, Sheppard Ave E role at PartSource .

Overview

We are looking for a proven retail manager with a passion for people, industry, and driving an exceptional customer experience.

What you’ll do

- Continually motivate the team and performance through recognition programs, store contests, customer compliments, etc.
- Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand.
- Communicate in a clear and concise manner to the team, leading effective huddles, meetings, and coaching sessions.
- Develop and lead recruiting and hiring strategy for the store, maintaining a complete team.

Operations

- Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance, and pricing standards.
- Deliver annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control.
- Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
- Create and monitor efficient store weekly scheduling for sales and support functions.
- Provide support as required for overall store and equipment maintenance and compliance for the PartSource fleet.
- Execute and/or delegate delivery of planograms and merchandising directives.
- Ensure accurate execution and daily review of shipping/receiving/returns processing and documentation according to company policies.

Customer Service

- Serve as an ambassador and leader of the customer experience, developing relationships with customers and coaching the team.
- Support the commercial sales team by providing customer service support.
- Lead execution of the customer experience and resolve all customer concerns.

Training

- Coach and develop store and management teams through setting expectations, communication,



coaching, feedback, and ongoing support.
- Create development plans and conduct annual appraisals for the management team to improve performance gaps.
- Ensure and hold the team accountable to complete required training within timeframes.
- Work retail hours, including scheduled evenings, weekends, and holidays.

Who You Are

- Business savvy – customer‑focused mindset, able to plan, execute, and drive sales.
- Leaders – lead by example, passion for coaching, developing, and inspiring your team.
- Culture and brand ambassadors – love the work and take pride in our brand.

What You Bring

- Minimum of 4 years of experience in a retail environment with 12–24 months in a leadership role.
- Fundamental computer skills an asset.
- Passion for automotive or automotive enthusiasts.
- Strong knowledge of the automotive parts aftermarket industry.
- Valuable base of knowledge of automotive operating systems including point of sale.
- Assets:
- Possession of a valid driver's license (asset).
- Automotive training or certification (asset).

Benefits

- Comprehensive benefits and retirement programs.
- Performance incentives.
- Other perks to support your well‑being.
- Career growth opportunities and product discounts.

Salary

Our typical hiring range is between $38,200 and $55,000.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share our customers’ passion for vehicle maintenance.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.

Accommodations

We welcome and encourage candidates from equity‑seeking groups. If you require any accommodation in applying for this role, or throughout the interview process, please let us know.

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Apply on Kit Job: kitjob.ca/job/2g9f66

📌 Assistant Manager, Sheppard Ave E (Toronto)
🏢 PartSource
📍 Toronto