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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues—experts in their fields—who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients—who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description Join Sun Life as the Head of First Line Oversight Programs, where you'll lead a high-performing team responsible for compliance and market conduct oversight across our Canadian Retail Advice and Solutions business, which includes wealth and insurance. Reporting to the Vice President of Business Governance & Controls, you'll oversee first‑line supervision of advisors across multiple distribution channels—face‑to‑face, hybrid, and third‑party—ensuring we protect our advisors and our business while delivering on our Client‑first vision. This is a strategic leadership opportunity to shape our oversight programs with an advisor‑ and client‑centric lens, drive digital transformation, and grow our culture of excellence across the team.

What will you do? Strategic Oversight & Governance

Design, enhance, and scale first‑line oversight operating models that meet regulatory requirements and industry standards while unlocking capacity for our advisors to service our Clients.

Establish a center of expertise on compliance issues,



partnering with internal stakeholders to ensure consistency across all distribution channels.

Proactively identify and address compliance risks, audit findings, and advisor behavior trends.

Team Leadership & Development

Build and lead a specialized team of compliance experts in a fast‑paced, high‑performance environment.

Develop future leaders through coaching, mentoring, and strategic talent management.

Foster an inclusive culture aligned with Sun Life's BOLDER values and "One Sun Life" vision.

Continuous Improvement & Innovation

Leverage data and analytics to enhance program performance and identify capability gaps.

Support key business initiatives by bringing first‑line compliance expertise to enterprise projects.

Collaborate with field management, Risk, and Compliance to maintain operational excellence and improve the advisor and client experience.

What do you need to succeed?

University degree with 10+ years of progressive financial services experience.

Deep knowledge of securities, mutual funds, and insurance regulations in an OSFI‑regulated environment; strong understanding of three lines of defense governance models.

Proven track record in compliance, market conduct,



and/or first‑line oversight roles.

Canadian Securities Course (CSC) or Canadian Investment Funds Course (CIFC) with corresponding Branch Managers' exam would be a strong asset.

OPD or PDO certification would be a robust asset.

Leadership Qualities

Strategic thinker with excellent problem‑solving abilities and strong business acumen.

Biased for action, with a solutions‑oriented, growth mindset.

Skilled relationship builder and influencer across internal and external stakeholders.

Proven ability to attract, develop, and retain top talent.

High personal and professional standards; operates with integrity and an owner's mindset.

The Base Pay range is for the primary location for which the job is posted and may vary depending on the work location of the successful candidate or other factors. In addition to base pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Salary Range: 140,000–225,000.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to [email protected].

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Apply on Kit Job: kitjob.ca/job/2g9enf

📌 AVP, Business Oversight Programs (Kitchener)
🏢 Sun Life
📍 Kitchener