Transform service operations as a National Service Support Lead. This role combines hands-on training and operational leadership in a thriving dealership network.
In this critical position, you'll focus on onboarding, coaching, and maintaining operational excellence. Your contributions will ensure service advisors are equipped to meet customer needs effectively, streamline processes, and cope with peak demands. With a robust emphasis on consistency and performance, you'll elevate service delivery across all locations.
Key Responsibilities:
• Coordinate training and develop supportive materials
• Standardize service advisor processes and best practices
• Offer operational support during high-demand periods
• Foster accountability through performance tracking
• Maintain effective communication with customers
Requirements:
• High school diploma or GED is essential
• Minimum 1 year experience in customer service or sales
• Familiarity with warranty writing and service processes
• Excellent attention to detail and strong organizational skills
• Valid driver’s license required
Elevate service standards and improve customer experiences as a leader in this impactful role.
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Apply on Kit Job: kitjob.ca/job/2g9ema
📌 Lead Nationwide Support for Service Advisors in Operations (Abbotsford)
🏢 Fraserway
📍 Abbotsford
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