Elevate customer service as an Order Services Representative, managing partner orders, returns, and inquiries hybrid work model. Act as a key communication link for Spa Partner support.
Your role offers a unique opportunity to engage with Spa Partners, managing their concerns regarding orders and returns while ensuring a smooth operational flow. Expected collaboration extends across various departments to build effective solutions and enhance partner satisfaction.
Key Responsibilities:
• Provide tailored solutions through active listening
• Manage order return processes and inquiries
• Document all Spa Partner interactions accurately
• Organize courier services for returns and refunds
• Validate new account orders based on tax requirements
Requirements:
• 1 year office workplace and 2 years customer service experience
• Proficient in MS Office suite
• Knowledge of Salesforce and ERP systems preferred
• Strong conflict resolution and problem-solving skills
• Excellent focus on detail and organization
Advance your career in customer service by ensuring the highest satisfaction levels among Spa Partners through effective order management and engagement.
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Apply on Kit Job: kitjob.ca/job/2g9d7x
📌 Customer-Focused Order Services Representative for Spa Partners (Vancouver)
🏢 Eminence Organic Skin Care
📍 Vancouver
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