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Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Qualifications

Technical Requirements

- Strong experience administering Windows Server 2019/2022
- Hands-on expertise with IIS (application pools, authentication, SSL bindings, certificates)
- Direct experience upgrading and supporting Certent CDM (Disclosure Management) platform
- Proven ability to configure Single Sign-On (SSO) for enterprise applications
- Experience implementing TCPS / TLS encryption for SQL Server
- Installing and configuring server/client certificates
- Enabling encrypted SQL connections
- Updating/validating connection strings
- Solid understanding of SQL Server (connectivity, permissions, encryption, performance troubleshooting)
- Proficiency with PowerShell scripting for automation and log/permission tasks
- Robust troubleshooting skills across OS, IIS, SQL, authentication, and CDM components
- Ability to work independently and deliver results within tight timelines

Responsibilities

- Support, configure, and maintain Certent CDM across DEV/UAT/PROD/DR environments
- Troubleshoot CDM application issues, IIS failures, Office plugin problems,



and SQL connectivity
- Implement and validate Single Sign-On for Certent CDM
- Resolve SSO issues (auth flow, tokens, IIS conflicts)
- Implement encrypted SQL communication (TCPS/TLS) for CDM
- Configure certificates for SQL Server and CDM servers
- Update and validate connection strings to enforce encryption
- Troubleshoot TLS, certificate trust, and SQL client issues

Windows Server & IIS Administration

- Manage IIS sites, application pools, bindings, and certificates
- Apply OS patches and security hardening as required
- Diagnose issues using Event Viewer, IIS logs, CDM logs, and SQL logs

Operational Support

- Provide escalated support during monthly/quarterly financial reporting cycles
- Work with Finance and Platform teams to resolve CDM user or add-in issues
- Maintain stable environments with minimal downtime or disruption

Documentation & Knowledge Transfer

- Produce runbooks, configuration documents, and architecture diagrams
- Deliver knowledge transfer sessions to internal technical teams
- Document SSO and TCPS configurations for audit and compliance

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

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Apply on Kit Job: kitjob.ca/job/2g9d1e

📌 CDM Windows ITIS Support (Toronto)
🏢 TATA Consultancy Services
📍 Toronto