Lead innovative ServiceNow implementations as a Business Systems Consultant. Oversee strategic initiatives, focusing on APM and optimizing process workflows for operational success in a full-time role.
This position involves direct oversight of ServiceNow’s APM component, with potential expansion into other modules. You'll engage in solution analysis and provide strategic advisory to enhance program delivery. Your expertise will guide the development of key documentation and support cross-functional collaboration to translate requirements into effective workflows.
Key Responsibilities:
• Direct implementation of strategic initiatives in ServiceNow • Analyze and advise on business solutions and services • Develop planning materials and reports for stakeholders • Lead design and optimization of workflows • Collaborate with teams to ensure efficient translations of requirements
Requirements: • Extensive experience as a Technical Product Owner or Architect • Proven ServiceNow IT delivery expertise • Skilled in Agile methodologies and large-scale projects • Certifications in ServiceNow and ITIL are assets • Solid documentation and communication skills
Utilize your ServiceNow knowledge to drive strategic initiatives and optimize business processes effectively. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g9c0u
📌 ServiceNow Business Systems Consultant (Toronto)
🏢 City of Toronto
📍 Toronto
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